General Questions
Frequently asked questions
What makes Tritium chargers different?
Tritium chargers feature industry-leading IP65 liquid cooling technology that enables reliable operation in extreme temperatures (-35°C to +50°C), modular architecture for easier maintenance and upgrades, and distributed power systems that maximize site flexibility while minimizing footprint.
How long does it take to charge an EV with a Tritium charger?
Charging time depends on your vehicle’s battery capacity and the charger’s power output. With our RTM75, a typical EV can add 100km (62 miles) of range in approximately 10 minutes. Higher-powered chargers like the PKM150 and TRI-FLEX can deliver even faster charging for compatible vehicles.
What support does Tritium offer after installation?
Tritium offers comprehensive lifecycle services including preventative maintenance, 24/7 technical support, extended warranties, and optional Service Level Agreements (SLAs) with guaranteed uptime commitments. Our MyTRITIUM platform provides real-time monitoring and insights for your charging infrastructure.


Product-Specific Questions
What's the difference between TRI-FLEX, PKM150, and RTM75?
- TRI-FLEX: Our most powerful and scalable platform (up to 1.6MW) with up to 64 charging connections, ideal for high-volume locations
- PKM150: A modular system with dual simultaneous charging at 2x75kW, perfect for urban networks and mid-sized operations
- RTM75: Compact all-in-one 75kW charger designed for easy installation and minimal space requirements
How do I determine which Tritium charger is right for my business?
We recommend considering your power availability, space constraints, anticipated charging demand, and growth projections. Our sales team can conduct a site assessment to recommend the optimal solution for your specific needs.
What connectivity and payment options do Tritium chargers support?
All Tritium chargers support OCPP protocols for integration with major charging networks and payment processors. They include cellular connectivity, with optional Wi-Fi and Ethernet connections, and can be configured with various payment terminal options.
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