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Lifecycle and
Support Services

POWERING UPTIME, PERFORMANCE AND PEACE OF MIND

We don't just build world-class chargers. We back them with services that keep your network running at peak performance. From real-time remote support to preventative maintenance, Tritium services help you increase uptime, manage costs, and grow your business with confidence.

SPARE PARTS

Keep Your Network Stocked and Ready

Access critical OEM spare parts when and where you need them. With pre-paid parts bundles, on-demand online ordering, and replenishment for non-warranty support, we help reduce downtime and speed up repairs.

Service Level Agreements (SLAs)
WE’RE HERE FOR YOU

Performance You Can Count On

Meet high uptime expectations with outcome-based SLAs tailored to your business. Choose the level of coverage that fits your operations, including guaranteed response times and service commitments.

Warranty Service 

Warranty Service 

Warranty Service 

Warranty Service 

Warranty Service 

Extend Protection, Boost Confidence

Extend your warranty coverage and gain access to expert in-field technicians. Fixed-price upgrades provide extra assurance for long-term planning and risk management.

Commissioning Services

Start Strong, Charge Smarter
Ensure a high-quality installation from day one. Our expert technicians validate and commission your charging systems for optimal performance, reducing future warranty claims and installation errors.

Training Services

Certified for Success
Empower your teams and service partners with Tritium-certified training. We equip them with the skills and knowledge to maintain uptime and reduce service calls.

Engineering Services

Expert Insight When You Need It
Tap into Tritium's engineering team for technical analysis, diagnostics, and root-cause investigations. Pre-paid Remote Services blocks ensure fast response to non-warranty issues and legacy product support.

Storage Services

Short-Term Storage, Long-Term Flexibility
For the rare times when immediate collection isn't possible, Tritium provides secure storage solutions. Avoid delays and added complexity with our pay-as-you-need service.

Maintenance Services

Prevent Problems Before They Happen
Boost charger reliability with annual preventative maintenance plans. Fixed-price services for in- and out-of-warranty products help reduce operating costs and extend product life.

Connectivity Services

Always Connected, Always in Control
Add Tritium-managed SIMs and cellular connectivity to your chargers. Reliable data services ensure real-time performance monitoring and seamless operations.

Freight Services

Delivery Made Simple
Need help moving chargers or spare parts? We offer flexible freight solutions tailored to your needs. Only pay for what you use, with full cost transparency.

Design Services

Bring Your Brand to Life
Stand out with custom-branded chargers. Our in-house team creates and applies custom vinyl wraps, giving your network a premium look that aligns with your brand.

Let’s Figure Out What Works for You

Whether you’re building a charging network, attracting high-value customers to your retail location, or transitioning your fleet to electric, we’ll help you find the right solution.

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